- HIPAA
- Protected health information handled only in compliant systems, with business associate agreements where required.
- Advertising rules
- Platform restrictions on health targeting and careful, accurate claims in all marketing.
- Clinical and IT staffing
- Credential checks and licensing verification as part of screening.
- Patient experience
- Accessible websites, clear appointment journeys and plain-language information.
- Data and AI
- De-identified data, careful evaluation and human oversight for anything that informs care.