Privacy policy

Who we are

This website is operated by 360Bounce (“we”, “us”). Contact details for privacy questions are on our contact page.

What we collect

When you send the contact form we receive the information you enter: your name, email address, company, phone number (if provided), the service you're interested in, your budget range (if provided) and your project description. We also record the time of your consent, the page you sent the form from, a one-way hash of your IP address and your browser's user-agent string, to protect the form from abuse.

How we use it

We use these details to respond to your inquiry, to arrange and hold conversations about it, and to keep a record of our correspondence. We do not sell your information or use it for unrelated marketing.

Legal basis

Where data-protection laws require a legal basis, we rely on your consent (given with the form) and our legitimate interest in responding to business inquiries.

Cookies

The site sets a security cookie (csrftoken) that protects forms against cross-site request forgery. It contains no personal information. Staff who use the private administration area also receive a session cookie. We do not use analytics or advertising cookies.

Sharing

We may use service providers to host the website and deliver email. They process data only on our instructions. We will disclose information if required by law.

Retention

Inquiries are kept only as long as needed to handle them and any resulting relationship, and are then deleted.

Your rights

Depending on where you live, you may have the right to access, correct or delete your information, or to object to its use. To make a request, contact us through the contact page.

Changes

We will post any changes to this policy on this page. The terms and conditions set out the rules for using this website.